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Trade and Industry Department The Government of the Hong Kong Special Administrative Region
Brand Hong Kong - Asia world city

Address

Trade and Industry Tower, 3 Concorde Road, Kowloon City, Hong Kong

24 - Hour General Enquiry Hotline

Tel No. :2392 2922

Email :enquiry@tid.gov.hk

Telephone Number of Major Public Service

SME Support Services

Funding Schemes

Tel No. : 2398 5125 Note*
Fax No. : 2396 5067
 
SME Loan Guarantee Scheme 2398 5129 Note*
SME Export Marketing Fund 2398 5127 Note*
Trade and Industrial Organisation Support Fund 2398 5128 Note*

Support and Consultation Centre for SMEs (SUCCESS)

Tel No. : 2398 5133 Note*
Fax No. : 2737 2377

Mainland and Hong Kong Closer Economic Partnership Arrangement (CEPA)

General Enquiries 2398 5667 Note*
Application for Certificate of Hong Kong Service Supplier (HKSS) 3403 6428 Note*
Application for Certificate of Hong Kong Investor (HKI) 3403 6428 Note*
Application for Certificate of Hong Kong Origin - CEPA 3403 6432 Note*
Customer Service Centre of Hong Kong Service Supplier and Hong Kong Investor Certification Section 3403 6428 Note*

Electronic Services

Brio Electronic Commerce Limited

- User Registration 2111 1288 2111 1289 sales.brio@brio.com.hk
- Customer Service 2111 1611 2111 1600 helpdesk@brio.com.hk

Global e-Trading Services Limited

- User Registration/Customer Service 8107 8686 3016 9317 csvmail@ge-ts.com.hk

Tradelink Electronic Commerce Limited

- User Registration 2599 1700 2599 1720 mktsales@tradelink.com.hk
- Customer Service 2917 8888 2506 0388 custserv@tradelink.com.hk

Registration and Certification Services

Service Tel No. Fax No.
Textiles Trader Registration 2398 5512 Note* 2394 6485
Factory Registration (FR) 2398 5531 Note* 2787 6048
Local Subcontracting Arrangement (LSA) 2398 5531 Note* 2787 6048
Outward Processing Arrangement (OPA) 2398 5531 Note* 2787 6048
CO(CEPA)/CO(NZ) 3403 6432 Note* 2787 6048
Certificate of Hong Kong Origin (CHKO)/Certificate of Origin - Processing (COP)/CO(Georgia)/CO(Form AHK) 2398 5545 Note* 2787 6048
Registration as Local Importers of Mainland Cereals and Grain Flour 2398 5733 Note* 2309 7744
Registration as Hong Kong Registered Wine Exporters 3403 6426 Note* 2309 7744

Non-Textiles Licensing and Other Services

Non-Textiles Import and Export Licensing

Service Tel No. Fax No.
Strategic Commodities (Classification) 2398 5587 Note* 2396 3070
Strategic Commodities (Licensing) 2398 5575 Note* 2396 3070
Rice 2398 5570 Note* 3525 0987
Rough Diamond 2398 5557 Note* -
Ozone Depleting Substances 2398 5560 Note* -
Powdered Formula 3403 6220 Note* 3525 1176

Import and Export Manifests

Tel No. : 2398 5565 Note*
Fax No. : 2398 3747

Transhipment Cargo Exemption Scheme

Tel No. : 2398 5565 Note*

Dissemination of Information of Trade-Related United Nations Sanctions

Tel No. : 2398 5565 Note*

Commercial Relations

Overseas Tariffs and Import Regulations

Location Tel No. Fax No.
Americas 2398 5405 Note* 3902 3149
Europe  2398 5354 Note* 2789 9761
The Mainland of China 2398 5676 Note* 2398 9973
Asia (except the Mainland), Africa and Oceania 2398 5594 Note* 2787 7799

Matters on World Trade Organization (WTO)

Tel No. : 2398 5399 Note*

Matters on Asia-Pacific Economic Cooperation (APEC)

Tel No. : 2398 5449 Note*

Matters on Pacific Economic Cooperation Council (PECC)

Tel No. : 2398 5449 Note*

Other Services

Tel No. : 2398 5333 Note*
Fax No. : 2787 7422

Collection and Form Sales

Tel No. : 2398 5325 Note*

Other TID Thematic Websites

Support and Consultation Centre for SMEs (SUCCESS)

Website: http://www.success.tid.gov.hk
Email : success@tid.gov.hk

Funding Schemes

Website: http://www.smefund.tid.gov.hk

Strategic Commodities Control System

Website: http://www.stc.tid.gov.hk
Email : stc@tid.gov.hk

The Chemical Weapons (Convention) Ordinance Website

Website: http://www.cwc.tid.gov.hk
Email : stc@tid.gov.hk

* Telephone conversations shall be recorded to ensure service quality. The recorded conversations will be kept for 90 days. Members of the public may request for conversations relevant to them recorded in 90 days on a CD, at a charge of $57 per CD.