Skip to main content  Skip to search  Skip to main menu
Trade and Industry Department The Government of the Hong Kong Special Administrative Region
Brand Hong Kong - Asia world city

Address

Trade and Industry Tower, 3 Concorde Road, Kowloon City, Hong Kong

24 - Hour General Enquiry Hotline

Tel No. :2392 2922

Email :enquiry@tid.gov.hk

Telephone Number of Major Public Service

SME Support Services

SME Funding Schemes

Tel No. : 2398 5125 Note*
Fax No. : 2396 5067
 
SME Loan Guarantee Scheme 2398 5129 Note*
SME Export Marketing Fund 2398 5127 Note*
SME Development Fund 2398 5128 Note*

Support and Consultation Centre for SMEs (SUCCESS)

Tel No. : 2398 5133 Note*
Fax No. : 2737 2377

Mainland and Hong Kong Closer Economic Partnership Arrangement (CEPA)

General Enquiries 2398 5667 Note*
Application for Certificate of Hong Kong Service Supplier (HKSS) 3403 6428 Note*
CEPA Rules of Origin, CO(CEPA) and Factory Registration (FR) 3403 6432 Note*
Customer Service Centre of HKSS Certification Section 3403 6428 Note*

Electronic Services

Brio Electronic Commerce Limited

Electronic Service Registration 2111 1288

Ge-TS Services

Electronic Service Registration 8109 1820

Tradelink Services

Customer Service Hotline 2917 8888
Electronic Service Registration 2599 1700
Service Centre 2399 0430

Registration and Certificate Services

Service Tel No. Fax No.
Textiles Trader Registration 2398 5512 Note* 2394 6485
Factory Registration (FR) 2398 5531 Note* 2787 6048
Local Subcontracting Arrangement (LSA) 2398 5531 Note* 2787 6048
Outward Processing Arrangement (OPA) Registration 2398 5531 Note* 2787 6048
Other Services Relating to OPA 2398 5533 Note* 2787 6048
CO(CEPA) 3403 6432 Note* 2787 6048
Certificate of Origin 2398 5545 Note* 2787 6048
Generalised System of Preferences (GSP) - Certificate of Origin Form A 2398 5545 Note* 2787 6048

Non-Textiles Licensing and Other Services

Non-Textiles Import and Export Licensing

Service Tel No. Fax No.
Strategic Commodities (Classification) 2398 5587 Note* 2396 3070
Strategic Commodities (Licensing) 2398 5575 Note* 2396 3070
Rice 2398 5570 Note* -
Rough Diamond 2398 5557 Note* -
Ozone Depleting Substances 2398 5560 Note* -
Powdered Formula 3403 6220 Note* -

Import and Export Manifests

Tel No. : 2398 5565 Note*
Fax No. : 2398 3747

Transhipment Cargo Exemption Scheme

Tel No. : 2398 5565 Note*

Registration for Local Importers of Mainland Cereals and Grain Flour

Tel No. : 2398 5733 Note*
Fax No. : 2309 7744

Registration for Hong Kong Registered Wine Exporters

Tel No. : 3403 6426 Note*
Fax No. : 2309 7744

Dissemination of Information of Trade-Related United Nations Sanctions

Tel No. : 2398 5560 Note*

Commercial Relations

Overseas Tariffs and Import Regulations

Location Tel No. Fax No.
Americas 2398 5405 Note* 3902 3149
Europe  2398 5354 Note* 2789 9761
The Mainland of China 2398 5676 Note* 2398 9973
Asia (except the Mainland), Africa and Oceania 2398 5594 Note* 2787 7799

Matters on World Trade Organization (WTO)

Tel No. : 2398 5399 Note*

Matters on Asia-Pacific Economic Cooperation (APEC)

Tel No. : 2398 5449 Note*

Matters on Pacific Economic Cooperation Council (PECC)

Tel No. : 2398 5449 Note*

Other Services

Tel No. : 2398 5333 Note*
Fax No. : 2787 7422

Collection and Form Sales

Tel No. : 2398 5325 Note*

Other TID Thematic Websites

Support and Consultation Centre for SMEs (SUCCESS)

Website: http://www.success.tid.gov.hk
Email : success@tid.gov.hk

SME Funding Schemes

Website: http://www.smefund.tid.gov.hk

Strategic Commodities Control System

Website: http://www.stc.tid.gov.hk
Email : stc@tid.gov.hk

The Chemical Weapons (Convention) Ordinance Website

Website: http://www.cwc.tid.gov.hk
Email : stc@tid.gov.hk

Brand Development and Promotion

Website: http://www.branding.tid.gov.hk
Email : branding@tid.gov.hk

Dedicated Fund on Branding, Upgrading and Domestic Sales (Organisation Support Programme)

Website: http://www.bud.tid.gov.hk
Email : bud_enquiry@tid.gov.hk
 

* All telephone conversations on the enquiry hotlines of the Trade and Industry Department shall be recorded to ensure service quality. The recorded conversations will be kept for 90 days. Members of the public may request for conversations relevant to them recorded in 90 days on a CD, at a charge of $50 per CD.